A Texas man says that, after a dealer mistake, his engine failed and its replacement had a number of faults
Image Credit: Mike M
Huffines Genesis told Mike that it would be two months before it could address those concerns. Understandably, more than four months into this dealer-created ordeal, Mike wanted to move on. In his first letter to Genesis Corporate, he says that a dealer manager told him “pick any car on the lot and we’ll put this behind us.”
Dealer Gives Him A Lowball Offer
When he did, the dealer then offered him $28,000 for his vehicle. That didn’t sit right with Mike, who quickly found other dealers willing to offer more. He says that one employee at Huffines even told him to sell it privately if he wanted more because it was a small dealer and couldn’t compete with larger ones. That’s odd since it ultimately did just that and provided Mike with a $36,000 trade-in value that he accepted.
More: $70,000 Rolls-Royce Phantom Had A $79,000 Bill From One Service
In exchange, he picked up another G80, this time a 2023 model, for $47,000. In essence, he’s paid around $10,000 to get a slightly newer version of the car that shouldn’t have ended up damaged to begin with. Somehow, this isn’t even the end of the story either. After the transaction was over, Mike sent the car to get a paint protection film.
The technician doing the work noticed something alarming: this G80 had undergone previous bodywork. Additionally, it had a mismatched tire, overspray on one body panel, masking tape still stuck to a quarter panel, and the seam sealer under the rear edge of the hood was coming apart. According to Mike, this discovery marked the beginning of the end regarding his relationship with Genesis.
Moving On To Lexus
As of May 20, he’s returned the car and was in the process of picking up a Lexus GX550. “Everyone makes mistakes. That said, this is a LOT of mistakes, and Genesis corporate,…
Read More: Genesis Dealer’s Catastrophic Oil Change, Botched Fix Pushes Infuriated Owner To